Privacy Policy
Last updated: June 2026
This page is maintained by Hydrate Heroes® to answer common privacy questions. It is provided in good faith and is being updated alongside our legal review — please contact us with any questions.
Information we collect
We collect the information you provide when you place an order, create an account, subscribe to email, leave a review, or contact support — including your name, email, shipping address, and order details. We also collect standard device, browser, and analytics information through cookies and similar technologies (see below).
How we use information
We use your information to process orders, ship products, provide customer support, send transactional updates, send marketing communications (with your consent where required), prevent fraud, and improve our products and website.
Sharing
We share information with service providers acting on our behalf (payment processing, shipping, email, analytics, advertising, and customer support platforms) only as needed to operate the business. We do not sell your personal information.
Cookies & analytics
We use first-party and third-party cookies for analytics (Google Analytics) and advertising measurement (Meta Pixel, TikTok Pixel). You can disable cookies in your browser or use browser-level opt-out controls.
Your rights
Depending on your location, you may have the right to access, correct, delete, or port your personal data, and to opt out of certain processing. To exercise these rights, email us at support@hydrateheroes.com.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
Contact
Questions about this policy? Email support@hydrateheroes.com.